Duo Sort Terms of Use

Last updated: 19 October 2026

These terms are the agreement between you and us for playing Duo Sort ("the game"). We have tried to keep them short and fair. Nothing in them takes away rights that consumer law gives you.

1. Who we are

Duo Sort is made and sold by Darius Andrei Aftan, an individual developer in Romania ("we", "us"), published on Google Play as "Darius Development" and on the App Store as "Aftan Darius Andrei".

• Based in: Romania (individual developer, sole trader)
• Email: [email protected] (we usually answer within two working days)

The store you downloaded the game from has its own terms, which also apply: Apple's Standard EULA on the App Store and the Google Play Terms of Service on Google Play. If you got the game from the App Store, we, not Apple, are responsible for the game and for these terms, and Apple may enforce the Standard EULA as a third-party beneficiary.

2. Playing the game

The game is free to play. It shows ads and offers optional in-app purchases. You can play as a guest, without an account; then your progress is saved only on your phone. Our Privacy Policy explains what data the game uses.

Accounts are for players 13 and older. If you are younger than the age at which you can agree to a contract where you live, a parent or guardian must agree to these terms for you.

3. Your account

• An account is optional. You can create one with an email address, Sign in with Apple, Google or LuviDuo. It keeps your progress safe, lets you continue on another phone, and lets you add friends and appear on the leaderboard.
• Keep your sign-in details to yourself. An account is for one person: don't sell, share or transfer it.
• You can sign out, or delete your account at any time in the game (Settings > Account > Delete account) or by email. Delete your account explains what is deleted and what is kept.
• We may remove a player name, suspend an account or close it if it breaks these terms, for example for cheating, an abusive name or harassing other players. Unless the case is serious or urgent, we warn you first and tell you why. You can reply to [email protected] if you think we got it wrong, and we will look at it again. We don't close accounts without a good reason.

4. Player names and playing with others

Your player name is public: other players see it on the leaderboard, in friend lists, in Play in 2 rooms, in tandem events and in the invite links you share. Please choose a name that:

• is not offensive, hateful, sexual or threatening;
• does not pretend to be another person, a brand or us;
• contains no personal information, such as a phone number, an address or your full real name;
• contains no advertising or links.

The game filters some words, but no filter catches everything. If you see a name or behaviour that breaks these rules, write to [email protected] with the name and where you saw it. We look at every report and may rename the player, remove them from the leaderboard or close the account. You can remove a friend at any time from your friend list.

5. Fair play

Don't cheat, use bots, change the game's files or its traffic, exploit bugs on purpose, or try to get into our servers or other players' accounts. If you find a bug, please tell us instead.

6. Virtual items and currencies

• Coins, hammers, tickets, event resources (such as flour, fruit, shovels or pedals), boosters, lives, decor, keepsakes, costumes and every other item in the game ("virtual items") give you a personal right to use that content inside the game. They have no cash value: they can't be exchanged for money, sold, given to another player or taken out of the game.
• Virtual items you buy are delivered to your game straight away. Coins and other consumable items are used up when you spend them.
• Event resources belong to their event. When an edition of an event ends, what is left is turned into coins or prizes, as the event screen explains.
• We may change how the game works over time, including coin prices and what items do. We won't take away items you paid for with real money, except as these terms allow (after a refund, or for cheating).

7. The Café Pass

• Each Café Pass season lasts one calendar month, from the 1st at 08:00 UTC. The game shows the season's end and what every tier gives before you buy.
• The Café Pass (and Pass + 10 Tiers, and Deluxe) unlocks the gold lane for the current season only. It is a one-time purchase, not a subscription: it never renews and you are never charged again unless you buy a later season yourself.
• When a season ends, everything you earned and have not collected yet (on both lanes if you bought the pass) is given to you: coins, boosters, lives and decor go to your prize box, tickets and keepsakes straight into your game. Nothing you earned is lost. Tiers you did not reach stay closed, and the next season starts again from tier 1.
• Tickets never expire. If no event is on, they wait for the next one.

8. Purchases

• All purchases are made through the App Store or Google Play and are handled by Apple or Google under their terms. The store shows the price, including VAT where it applies, before you confirm. We never see your payment details.
• Remove Ads is a one-time purchase that turns off the ads that interrupt play (ads you choose to watch for a reward stay available). On a new phone, tap Restore Purchases with the same store account to get it back.
• Coins, boosters, packs and the Café Pass are consumable, so the store can't restore them. With an account, what you bought is part of your saved progress and comes back when you sign in. As a guest, if you delete the game or change phones, consumable purchases can't be restored, because they were saved only on that phone. A free account keeps them safe.
• If something you paid for did not arrive, open the Shop and tap Restore Purchases. If it is still missing, write to us with the date of the purchase and the store receipt.
• If Apple or Google refund a purchase, we may remove what it gave, or the same value, from your game.

9. Children and purchases

Players under 13 can't create an account and see no buy buttons in the game. Teenagers should ask a parent or guardian before buying anything. Parents can control or block purchases with the store's own tools: Ask to Buy and Screen Time on iPhone, and purchase approvals and authentication on Google Play. For a purchase a child made without permission, ask the store for a refund; we will help if you write to us.

10. Your right of withdrawal (EU and UK)

As a consumer in the EU or the UK you normally have 14 days to withdraw from a contract made online. For digital content delivered straight away, such as virtual items and the Café Pass, this right ends when delivery starts, but only if you first agreed to immediate delivery and acknowledged that you lose the right of withdrawal. The store asks for this when you confirm the purchase. If you did not give that consent and acknowledgement, you keep the 14 days.

This does not affect your rights when something you bought doesn't work or wasn't delivered: then you can ask for it to be fixed, or for a price reduction or a refund, as the law provides. Refunds are paid by the store: ask Apple or Google Play, or write to us and we will help.

11. Availability and changes

• We work to keep the game running, but it may sometimes be unavailable, for example during maintenance or until you install an update. Online features (accounts, friends, events, Play in 2) need an internet connection.
• We add, change and end levels, events and features over time to keep the game fun and fair. If we ever close the game for good, we will tell you in the game at least 30 days before, stop selling items as soon as we announce it, and give refunds where the law requires them.
• We may update these terms. For important changes we tell you in the game before they apply. If you don't agree, you can stop playing and delete your account.

12. Our responsibility

We are responsible for providing the game as described and with the care you can reasonably expect. We are not responsible for losses we could not foresee, for problems caused by your device, your internet connection or the stores, or for guest progress lost because it was saved only on your phone.

Nothing in these terms limits our liability where the law does not allow it to be limited, including for death or personal injury caused by negligence, for fraud, for intent or gross negligence, or for your statutory rights as a consumer, such as the legal guarantee that digital content works as promised.

13. The game itself

The game, its art, music, characters and code belong to us or to those who licensed them to us. You may play it for your own enjoyment, and share screenshots and videos of your play. The open-source software, fonts and other assets in the game are used under their own licences, listed on the Licenses page.

14. Law and disputes

These terms are governed by Romanian law. If you are a consumer living in another country, you also keep the protection of the mandatory consumer laws of the country where you live, and you can go to the courts there or in Romania.

If you have a problem, please write to us first at [email protected]: most things can be fixed quickly. You can also contact the Romanian consumer protection authority, ANPC (which also lists the approved bodies for out-of-court dispute resolution), or the consumer authority where you live. We are not obliged to take part in out-of-court dispute resolution, but we will consider it in good faith.